Shipping and Returns Policy (India)
- Please give us 5-7 days to ship your order (within India).
- Please check all the information on size, color and polish guarantee before placing your order. We mention all possible information on our website. All our pictures are high resolution and designs are clearly visible on each product page. In case you need more information, please contact us.
- Each product goes through multiple quality checks before it is shipped to you.
-
We do not offer refunds on orders once placed, but only EXCHANGE. A product exchange request can be placed on our email id or whatsapp number within 24 hours of the delivery. There will be no refunds in any case, without any exceptions. Your product is eligible for a ONE TIME exchange only. Every exchange request is treated as an individual case.
- An exchange is offered only in case the product is damaged during transit or a wrong product or is delivered to you.
- The exchange will be offered in the form of a COUPON CODE (that can be applied at checkout) to purchase anything from the website and will not have an expiration date. The value of the coupon code shall exclude the shipping charges.
- There is no exchange on sale items.
To start a return, you can contact us at teamdramebaazindia@gmail.com or whatsapp on +917506365668
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. An unboxing video is compulsory.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
